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Tracking model

A Tracking model represents a tracking process for the order. Each tracking process is identified by its courier specific tracking number.
In some cases, when an order cannot be delivered and gets sent back to the operation centre, they try and fulfil the order once again, resulting in it receiving a completely new tracking number with an empty list of statuses.

A Tracking model has the following fields:

FieldDescription
status_dateThe date time of the latest update that this Tracking model received
statusThe latest status label received for this Tracking model
dispatch_dateThe dispatch date of the current tracking, usually when the tracking number is received
delivery_dateThe date of completed delivery of the order, if this value is present then it’s equal to the Order model’s “final_completion_date” as well
tracking_numberThe tracking number/code of the order, with which the customers can track the order progress
tracking_linkThe third-party site’s link where the delivery process can be tracked